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Who this is for: NATCA members who have both a @natca.net Rackspace mailbox and an existing @natca.org Microsoft 365 mailbox. ITC is migrating you to a single mailbox at your @natca.org address.

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What's happening

NATCA is retiring Rackspace email. Because you already have a Microsoft 365 mailbox at your @natca.org address, we're consolidating: your @natca.net mail will start forwarding to your @natca.org Outlook inbox, and the @natca.net mailbox itself will be shut off.

You keep one mailbox going forward — the one you've already been using.

What you need to do

Nothing — the migration is automatic. When your wave runs, ITC moves your @natca.net mail into your @natca.org Outlook mailbox and sets up forwarding so future @natca.net mail follows.

If you want to control the timing:

• Migrate now — sign in at <https://email.natca.org>, open your email settings, and click Migrate now. Your migration runs within a few minutes.
• Request a delay — same page, click Delay. We'll move you to a later wave (useful if you're mid-trip, mid-project, or want to clean up Rackspace first).

No action gets you migrated automatically when your wave runs.

What changes

• ✅ @natca.net mail arrives in your existing @natca.org Outlook inbox — automatically forwarded from the day your migration completes.
• ✅ All your old @natca.net mail is copied to @natca.org before forwarding kicks in. Nothing is lost.
• ⛔ @natca.net IMAP, POP, and SMTP stop working. If you have a phone or desktop mail app set up with @natca.net server settings, it will stop syncing after migration. Remove the @natca.net account from those apps — your @natca.org Outlook account is the only one you need.
• ⛔ The Rackspace webmail at apps.rackspace.com will stop working for your account.

What does NOT change

• 🔒 Your @natca.org mailbox. Same address, same password, same Outlook clients (desktop, mobile, OWA).
• 🔒 Your existing @natca.org mail history. Untouched.
• 🔒 Your NATCA portal login. Unchanged.
• 🔒 Anyone you correspond with can keep sending to your @natca.net address — it forwards automatically. Over time, ask them to update to your @natca.org address.