For members leaving Microsoft 365. When your elected or appointed role ends, your mailbox moves from Microsoft 365 back to NATCA Email — the standard system for all NATCA members. This page explains what to expect.

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Your email address doesn't change. You keep the same @natca.org address before, during, and after the move. People who email you don't need to do anything.

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When this happens

This move takes place when you no longer hold an elected or appointed role that comes with a Microsoft 365 mailbox. Your NATCA membership and your @natca.org address continue — only the system behind your mailbox changes.

ITC handles the move

You don't need to move anything yourself. NATCA ITC coordinates the transfer of your mailbox and will notify you before anything changes, so you know when to expect it. If you have questions about timing, email [email protected].

Before the move: back up contacts and calendars

Your messages are transferred for you, but it's a good idea to keep your own copy of anything important first — especially your contacts and calendars. See Backing up your email for step-by-step instructions.

After the move

Once your mailbox is on NATCA Email:

1. Sign in to webmail at email.natca.org with your NATCA single sign-on — the same login you use for my.natca.org.
2. To use a desktop or mobile mail app, set it up with the NATCA Email connection settings and an app password. See NATCA Email for full instructions.

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Questions about your move? Email [email protected] with your member number.

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